Call/Text: 646-494-0520
Back to home
Tech

Business Analyst

Remote
Full Time
$70-75K
per year
Job Description

About You  

SwagUp is looking for a proactive and curious Business Analyst to leverage their technical and analytical skills to help build our reporting and analytics initiatives. You will work closely with product, business and engineering to  investigate customer trends and develop intuitive dashboards that will play an important role in improving product performance and reach our company goals.


You will have a profound understanding of working with data visualization tools such as Data Studio and are able to perform ad hoc analysis through SQL. The role will primarily be responsible for developing product analysis on our customer facing dashboard. Good communication skills are essential to coordinate technical requirements for tagging and to inform stakeholders on performance trends.


Job Responsibilities:

The Role 

Responsibilities


  • Work closely with product and internal stakeholders to put in place performance metrics for strategic goals as well as new feature releases.
  • Build dashboards to share internally to track metrics on a daily and weekly basis.
  • Perform ad hoc analysis to aid in understanding the impact of projects, features and performance optimizations.
  • Coordinate with engineering to test and tag events appropriately for new features.
  • Give guidance in selecting tools to use internally for product analysis.
  • Identify opportunities for product optimization by becoming an expert in industry benchmarks and SwagUp performance. 

 



Requirements


  • 2+ years of experience in an analyst role ideally in an e-commerce or SaaS environment. 
  • Previous experience building performance dashboards for internal stakeholders.
  • Strong SQL skills and knowledge of data visualization tools.
  • Experience working with development teams to coordinate and document tagging for feature launches.
  • Ability to identify problems and trends and to communicate these effectively.


What Success Looks Like 

  • Build dashboards for Product KPIs and monitor metric health and performance.
  • Work with stakeholders to understand business goals and objectives.
  • Become subject matter expert of metric definitions and trends.


Apply Now

Benefits of being part of SwagUp

Unlimited PTO
Medical, Dental, Vision insurance
Company outings
Lots of swag!
Performance rewards
Pet friendly & more!

Related Job opening

Tech
Business Analyst
Remote
Full Time
$70-75K
Per Year
Tech
Business Analyst
Remote
Full Time
$70-75K
Per Year
Tech
Business Analyst
Remote
Full Time
$70-75K
Per Year